Eagles Connect FAQ

How can I pay account balance?

On the Dashboard Menu, click on ‘Account Balance & Payments’

You can then select a balance to be paid.

• Overdue: Balances outside of trading terms
• Due an end of month, Including overdue
• Current: Balance for the current month, a handy way to track your account
• Total balance: Includes overdue, due at end of month and current balance
• Other amount: you can key in an exact amount to be paid

You can also see your credit limit on this screen.  

How to add multiple users with different clearance level?

• This can be done through a web browser: https://connect.eaglesplumbing.com.au/
• Once logged in, click on the user name in the top right-hand corner which will create a drop-down menu
• Select ‘manage users’ 
• Select ‘add trade user’, when populating the fields there will be a ‘select role field’.
• The following table illustrates the clearance levels of different users

	Super Admin	Admin	Sales	Accounts	Plumber
View Tax Invoices	Yes	Yes	No	Yes	No
Account Balances & Payments	Yes	Yes	No	Yes	No
View Products	Yes	Yes	Yes	No	Yes
View Account Price and CMP Price	Yes	Yes	Yes	No	No
CMP Price Only	No	No	No	No	Yes
Place Order	Yes	Yes	Yes	No	Yes
Create Quote	Yes	Yes	Yes	No	Yes
Manage Users	Yes	Yes	No	No	No
Create Users	Yes	Yes	No	No	No
Delete Users	Yes	No	No	No	No